Digital Product Designer

Job Ref: 1206362

Digital Product Designer – apps
Location – London circa 2 days a week
Salary – £50,000-£60,000
  
An exciting opportunity has arisen to join one of the UK’s best known and most trusted brands as a Digital Product Designer. Our client provides peace of mind to millions of happy customers up and down the country and is the nation’s number one organisation offering a range of excellent products and services. They are investing significantly into their digital portfolio, and you will play a key role in transforming their customer journeys.
  
The Role
You will be reporting directly to the Digital Product Design Lead, working alongside other talented designers, editors, product owners and developer to deliver customer excellence.
  
You’ll play a key role in designing the user experience of their apps, working end-to-end from product discovery right through to solution design. Working closely with design colleagues and developers, you’ll be part of a cross functional team creating digital experiences that transform the customer experience. You will be fully conversant in mobile app design patterns and guidelines across IOS and Android, understanding how to make the most of the native capabilities to deliver engaging experiences. You will also have a solid understanding of the role of web and apps and create coherent experiences across channels.
  
You will need to be a positive self-starter and a customer advocate who is always keen to understand customer needs and behaviour. You will need to test and validate the experiences you design and can call on a variety of methods to do so – including analytics, split-testing, remote user testing, call listening, customer feedback and lab studies. Your portfolio of outstanding design work must demonstrate this iterative, user centred approach to continuous improvement.
  
Responsibilities –

  • Designing key customer journeys for mobile apps
  • Helping to shape the future strategy for the app user experience
  • Facilitating co-creation sessions to define the problem and solution space
  • Helping to evolve the UI Toolkit in line with latest standards and best practices
  • Ability to effectively communicate with app developers with a solid grasp of the technical aspects of mobile app design
  • Optimising existing experiences to boost visitor engagement and conversion rate
  • Validating designs with actionable data from a range of sources
  • Presenting designs and explaining rationale to senior stakeholders
  • Working closely with editors to ensure that content is considered as part of the design process
  • Working with developers to deliver best possible customer experience within OS guidelines

  
Key Skills & Experience

  • 3 years + experience designing leading user experiences for mobile apps (iOS and Android)
  • Experience working with working in agile/scrum environments
  • Comfortable with understanding and using data and customer feedback to guide design decisions
  • At least 2-3 years’ experience in a similar UX/UI design role
  • Expertise using tools such as Sketch, Zeplin, AxureRP, InVision etc.
  • Able to build prototypes to low or high fidelity depending on context
  • Happy working at conceptual and detailed levels – adjusting techniques and approaches as necessary

  
Please reach out to charntel.dignum@cvmpeople.com to hear more!

Contact Details:

charntel.dignum@cvmpeople.com

Category:

Commercial Marketing, User Experience

Location:

London

Work Type:

Permanent

Salary:

£50000 to £65000