Head of End User Computing

Job Ref: 1232835

Head of End User Computing
Remote / Basingstoke
Up to £100k + £7.8k car allowance + 30% bonus
We are working exclusively with a leading name in the UK with multiple service lines including Finance, Insurance, Automotive, Leisure and Lifestyle services.
They are currently searching for a Head of End User Computing who will be responsible for the entire End User digital estate, which incorporates Office/365, email, MDM, Active Directory, and desktop/laptop/mobile technologies and managing both direct reports and outsourced service providers.
They are looking for someone with strong leadership skills, a proven history of successfully delivering change and someone who possesses a strong problem-solving ability.

Key Skills and Experience –

  • Proven experience in leading an End User IT function and working within 24/7 IT operational environment
  • Strong leadership/people management experience
  • Strong communication and influencing skills
  • Strong experience in managing 3rd party delivered desktop services
  • Significant experiencing working as a senior technical expert in Office/365 and Exchange Active Directory and SCCM
  • Mobile Device Management and integration
  • Desktop security / identity technologies
  • Device deployment and refresh
  • BYOD technologies and policies
  • Effective deskside support & relevant ITIL processes
  • Good understanding of End User Voice technologies (VoIP)
  • Good understanding of Cloud (e.g. Azure)
  • Proven experience delivering continuous service improvements for the business
  • Extensive knowledge of analytic techniques and methods and problem-solving skills
  • Sound End User infrastructure design experience with history of delivering scalable, resilient data & voice networks
  • Visibility of software development methodologies, e.g. waterfall, agile
  • Knowledge of regulatory and audit requirements within an operational environment desirable but not essential
  • ITIL version 3 Foundation (minimum). Preferable ITIL v3 Service Lifecycle Certification Service Design

Benefits –

  • Annual discretionary performance related annual bonus scheme (up to 30%)
  • Annual car allowance (£7,800 p.a.)
  • Private medical insurance
  • 25 days holiday (excl. bank holidays)
  • Contributory pension scheme
  • Discounted company products
  • Plus, so much more!

If you’d like to find out more, please reach out to charntel.dignum@cvmpeople.com

Contact Details:



Data Technology, Service Management Ops



Work Type:



£90000 to £100000