Senior Digital Product Owner

Job Ref: 732757

Senior Digital Product Owner (webchat, messaging, voice)
Location: London with travel
Package: circa £70k+ benefits

    
Our client is a going through a huge digital transformation project and is transforming their products and services to be self-service and future proof.

We are looking for a Senior Digital Product Owner to be a key part of this project and focus on webchat, messaging and voice related projects that transition across voice and digital channels to deliver a seamless omnichannel experience.  

Experience:
 

  • Deep understanding of digital product management and development, with particular experience in automated chat, messaging and voice to digital technologies within relevant industries
  • Experience of setting strategy for the use of chat and messaging- including a range of live, automated, conversational and asynchronous chat/messaging experiences to optimise customer experience and operational efficiency at scale
  • Confident in acting as the Product Owner role within an Agile Scrum setting.
  • Excellent stakeholder management skills
  • Experience of successfully delivering change to customer customer journeys through development, delivery and analysis phases

Get in touch with Jennifer.littlehales@cvmpeople.com to find out more 🙂

Contact Details:

Jennifer.littlehales@cvmpeople.com
012656 638080

Category:

Commercial Marketing, Digital Marketing

Location:

London

Work Type:

Permanent

Salary:

£65000 to £70000