TV Customer experience owner

Job Ref: 405327

TV Customer Experience Owner

2 year fixed term contract
Location: Bonn, Germany
Salary: €90,000- €100,000 + bonus and benefits

Our client, is one of the biggest and most ambitious telco & media brands in the world Operating several brands across it’s footprint it has a well-established global brand position. We are running an exciting search for a new technical product management team across their Broadband and TV propositions based in Germany.

One of the roles they are looking for is a Customer Experience Owner. This person will Define the product customer journeys E2E. They will Understand the interaction points (remote, voice, stb buttons) and connect the dots to deliver a completely defined and “best of” experience.

The right person needs 8+ years of experience in a similar role in the telecommunications industry. They also need experience for both STB as well as open devices customer journeys.

If this sounds like an interesting and exciting opportunity for you, please get in touch with Kathleen Taylor
Kathleen.taylor@cvmpeople.com – 01256 638080

Contact Details:

kathleen.taylor@cvmpeople.com

Category:

Data Technology, Service Management Ops

Location:

Europe

Work Type:

Contract

Salary:

£90000 to £100000