Data Service Design Manager - Insight

  • Data Management Surrey
  • Permanent / Full Time £65,000 - £80,000

Fantastic opportunity for an experienced Data Operations expert to work for one of the UK's leading energy and home services providers.

363957

30th Jan 2019

Data Service Design Manager - Insight
Location: Staines
Salary:£65,000-£80,000+ car allowance+ bonus
 
Purpose

Fantastic opportunity for an experienced Data Operations expert to work for one of the UK's leading energy and home services providers.
You will be responsible for the design of the Customer Insight Service Model and the Data Operations processes to deliver operational excellence in data management, operations and engineering.
  

  • Create and maintain the design for the Customer Insight Service Model and the Data Operations processes
  • Design and maintain the processes for Customer Insight platform performance, change progress and incident management
  • Responsible for the management of process of data loading, matching extracts.
  • Establish effective processes for monitoring the performance of the key daily batch runs.
  
Skills and experience: 
  • A data Operations expert with understanding of Customer Insight, CVM, CRM technologies and processes.
  • You will need to be able to take and translate requirements and understand how best to present data to the teams so that they can get real value from it.
  • A confident communicator who can promote a new way of working and help embed this into the day-day operations of a well-established team
  • Extensive experience of designing and continually improving Service and Process Design for complex Customer Insight environment.
Beneficial Certifications
  • Data Warehousing;
  • Modelling – relational and non-relational;
  • ITIL.

If you would like to hear more about the opportunity, get in touch with me at [email protected] or call at 01256638096.