Consulting & recruitment resources

White Paper: Marketing Capability
Whitepaper: Data & Insight
Whitepaper: Customer Strategy
Case Study: Build of a CVM team for a Utilities brand
Case Study: Delivery of Customer Value
Management Projects Worldwide
Case Study: Multi Channel Campaign
Management capability
Case Study: Improve Customer Data Management
and Executive Reporting Capability
Case Study: Data Warehouse Assessment
Leading to Ongoing Relationship
Case Study: Data-driven player relationship management
Case Study: Assessment & Build of the Data Science team
Blog: The Two Hour Gift
Blog: HR Directors
need to rethink
organisational design
Blog: CVM – Beginning with the snail trail
Blog: NPS – the one-eyed king in the land of the blind?
Blog: the Robots are coming, look busy!
Blog: Choosing the Right Campaign Management Tool
Blog: Trust & How to Get the Most Out of Your Consulting Engagement
Blog: The Art of Customer Value Management