Consulting & recruitment resources

Blog
The Building Blocks of Retention (2)
Blog
The Building Blocks of Retention (1)
Whitepaper
White Paper: Marketing Capability
Whitepaper
Whitepaper: Data & Insight
Whitepaper
Whitepaper: Customer Strategy
Interview & Case Study
Case Study: Build of a CVM team for a Utilities brand
Interview & Case Study
Case Study: Delivery of Customer Value
Management Projects Worldwide
Interview & Case Study
Case Study: Multi Channel Campaign
Management capability
Interview & Case Study
Case Study: Improve Customer Data Management
and Executive Reporting Capability
Interview & Case Study
Case Study: Data Warehouse Assessment
Leading to Ongoing Relationship
Interview & Case Study
Case Study: Data-driven player relationship management
Interview & Case Study
Case Study: Assessment & Build of the Data Science team
Blog
Blog : The Two Hour Gift
Blog
Blog: HR Directors
need to rethink
organisational design
Blog
Blog: CVM – Beginning with the snail trail
Blog
Blog: NPS – the one-eyed king in the land of the blind?
Blog
Blog: the Robots are coming, look busy!
Blog
Blog: Choosing the Right Campaign Management Tool
Blog
Blog: Trust & How to Get the Most Out of Your Consulting Engagement
Blog
Blog: The Art of Customer Value Management